Shimano Service Centre: The people who know your bike best.


Bicycle Repairs & Servicing

We are an approved Shimano Service Centre. Our technicians are qualified to service and repair bicycles, tandems and tricycles whether they have been bought from us or not. It is best to call us to book workshop time as this will ensure that we can have your bike back to you as swiftly as possible, usually the same day if booked in advance. A free estimate can be provided before any servicing work is carried out.

We would appreciate if at all possible that all cycles brought in for servicing are cleaned. Any cycle that is excessively dirty and requires our technicians to clean them may incur an extra charge. This is for the health and safety of our staff.

Our service menu explains what we can offer within each service category. If your requirements are more specific we will be happy to discuss your repair in detail.

Service Charges

Emergency Repair Service

  • A breakdown on your way to work?
  • On the way to John O Groats or touring in the area?
  • Going on holiday and your bike has a puncture?
  • Contact us and we will do our very best to help.

Standard Service - £40.00

The basic service is often given as the bikes bi-annual service in between Full Services, to a bike that has not been used for a while or possibly rescued from the back of the garage after a lay off.


  • Checking and adjusting gears
  • Checking all nuts and bolts
  • Checking and adjusting bearings
  • Checking and adjusting brakes
  • Checking and truing wheels
  • Checking and inflating tyres
  • Lubrication applied where necessary

Full Service - from £120.00

This level of servicing is normally applied to bicycles used on a daily basis, after a hard race season or at the same time as an annual shock or suspension fork service. It comes out of the workshop looking like a new bike. The cost of parts fitted during this service will be added to the labour charge. If the bike has sealed hubs, headset and bottom bracket and no servicing is required the service charge will be lowered accordingly.

For Rear Shock and Fork Servicing please see the Suspension Service heading.

  • Transmission washed
  • Stripping bike to bare frame, alignment checked, threads cleaned and checked
  • Stripping and re-greasing all serviceable bearings
  • Re-assembly and adjustment of all serviceable bearings
  • Checking and adjusting gears
  • Checking and adjusting brakes
  • Checking and inflating tyres
  • Truing wheels
  • Checking and tightening all nuts and bolts
  • Road test

Wheel Building - £40.00

We pride ourselves on building the very highest quality handbuilt wheels using the very best hubs, spokes and rims. We can build any kind of wheel, to any pattern with your choice of components.

We charge £40 per wheel for re - building wheels plus the cost of parts. We do not include a wheel building charge when you order a complete wheel so this can be a very economical way of ugrading and customising your bike.

Trueing Wheels - £10.00

Spokes break, crashes happen, spokes just get loose over time and wheels go out of true.

Let us give your wheels a tune up and we'll get them back running round and true.

Sometimes the crash has been too bad and no amount of skill will get your wheel back in shape or the nipples are corroded after salt ingress and adjustment is impossible. In these cases we will advise as to the best course of action.

But for the straightforward, "spoke and true", or "true and tension" its a very reasonable standard price plus any parts.

Puncture Repair - £10.00

It can be a daunting prospect taking a wheel out of a bike, unhooking brakes maybe having to deal with a multi geared rear wheel.

Let us do it for you and feel safe in the knowledge that not only will we replace the tube, we will also check the tyre for cuts, glass or thorns, realign the brakes and make sure the gears are still shifting sweetly when it all goes back together. And for an all in charge which includes the tube.

Suspension - £POA

We service suspension systems in house but we do not have the facility to recharge nitrogen cartridges which requires the unit to go back to the suspension service centre.